PRIVACY POLICY

Last Updated: April 10, 2025

At HEAL.IA, we’re serious about privacy and compliance—and that starts with being transparent about your data. This policy explains what we collect, why, how we store it, and your rights. We aim to keep it clear and simple.

What We Collect

  • Your email address when you complete the contact form.

  • Website Use & Cookies: Auto-collected tech details (IP address, browser, pages visited) and cookies (see below).

Cookies

  • What They Are: Small files that help our site function and track usage.

  • Types:

    • Essential: Enable site features like forms (always on, via Squarespace).

    • Analytics: Track site performance (optional, via Squarespace Analytics).

    • Third-Party: From tools like Mailchimp (email tracking), if enabled.

  • Control: Accept via our banner or adjust your browser to limit non-essential cookies.

Why We Collect It

  • Emails: To send updates.

  • Cookies/Tech: To ensure the site and tool work smoothly and improve over time.

How We Store It & For How Long

  • Storage: Secured via Squarespace (site host) and Mailchimp (email service), all with encryption.

  • Duration: Emails kept until you unsubscribe; tool data retained for 1 year after last use unless you request deletion; cookies vary (essentials expire with your session, analytics up to 2 years).

Who We Share It With

  • Partners: Mailchimp for emails (their policy);

  • Legal: Only if required by law.

  • No selling or trading—period.

Consent & Your Rights

  • Consent: By checking “I agree” on our form, you allow us to collect and use your data as described. You can withdraw consent anytime—email us to stop or delete it.

  • Choices: Unsubscribe via email links, manage cookies via our banner/browser, or request data access/deletion at info@healia.tech.

Global Privacy (GDPR & POPIA)

We strive to meet GDPR (EU) and POPIA (South Africa) standards. In those regions, you can request, correct, or erase your data—just contact us at info@healia.tech.

Security

We rely on encrypted platforms (Squarespace, Mailchimp, Outgrow). No system’s foolproof, but we’re committed to keeping your data safe.

Updates

This policy may evolve with our services. Check here for changes.

Contact

Questions? Email info@healia.tech —we’re here to help.